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Friday, May 10 • 3:50pm - 4:00pm
Cat and Dog Life: Designing for Contrary Needs in Pet Healthcare

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Session Survey

How should an interaction designer respond when her two primary user groups have drastically different needs? Pet2Vet is a research-driven healthcare service prototype for pet owners and veterinarians to monitor an animal's chronic condition at home. As I researched this topic, I discovered that owners craved specific information while veterinarians encouraged them to think in generalities.

avatar for Rachel Newborn

Rachel Newborn

Senior UX Designer, TJX Companies
Rachel is a recent graduate of Northeastern University’s College of Professional Studies where she focused on interactive design. An art director at Houghton Mifflin Harcourt, Rachel currently leads a small team of cross-functional designers in creating a variety of books for children... Read More →

Friday May 10, 2019 3:50pm - 4:00pm EDT
6 - Commonwealth (upstairs)