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avatar for Maliheh Aghanasiri

Maliheh Aghanasiri

Liberty Mutual Insurance
Senior User Researcher
Greater Boston Area
Maliheh(Mali) Aghanasiri is a mixed-methods user researcher. Through UX research and design consultations, she helps businesses identify and prioritize opportunities to transform their customer experiences. Mali’s research expertise includes user interviews, moderated and unmoderated usability testing, survey, tree testing, card sorting, ethnography, remote and in-person research studies, and studies of users on mobile devices. She works with stakeholders to identify or invent the best research tactics to provide data and analysis that can drive business strategy.

Currently, Mali is a Senior User Researcher at Liberty Mutual Insurance. Before joining Liberty Mutual, she had several years of experience working at User Experience Center at Bentley University, Cincinnati Children's Hospital, Livewell Collaborative, and Sepinood Design Studio.

Mali graduated from Bentley University’s Master’s program in Human Factors in Information Design in 2017. She also has a Master of Design degree from University of Cincinnati’s College of Design, Architecture, Art and Planning, and a BFA degree in Industrial Design from University of Tehran.

Mali is passionate about inclusive design and creating delightful experiences for all.

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