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avatar for Bob Thomas

Bob Thomas

Liberty Mutual Insurance
Director, User Research
Greater Boston Area
Bob Thomas is Director of User Research at Liberty Mutual Insurance, where he has worked for the last 11 years expanding usability best practices and building out a user experience team. His background includes user research, usability testing, graphic design, and product management. He has presented at local, national, and international user experience conferences. He is on the Board of Directors of UXPA Boston, and is co-mentoring lead for UXPA Boston conferences. He holds an MS in Human Factors in Information Design from Bentley University, and an MBA in Marketing and International Business from Suffolk University.